- Mirabelli is writing this piece to build respect for service work. Being literate as a server means knowing the words on the menu as well as having an understanding on how the food is prepared/cooked. Waiters can get the jump if the menus are overly complicated/ in a different language or if the menu is really long. They do this for monetary reason whether personal or for the restaurant.
- The author is Tony Mirabelli who has a Ph.D. from Cal-Berkeley and has worked as a waiter. His intentions with this piece is to build respect for service workers by showing the complexities that go into it. I think there is more than one purpose the major one being the respect for service workers and the other is to show an example of a discourse community not based in an academic setting
- The author has worked as a server and has felt disrespected during that since that profession is looked at in a negative view (low skilled, unintelligent)
- The intended audience is for this essay is anyone that goes to a dine-in restaurant (not in the service industry). The reader wants the audience to be anyone who has disrespected waiters/waitresses. The secondary audience is anyone interested in discourse communities and understand what they are.
- This is about the complexities of serving and the author uses specific events of his previous experiences or the experiences of others to show how complex it can be and shows the disrespect others receive. Yes, the author uses deduction to help prove his point.
- The author doesn’t really appeal to reason no statistical hard data was used but there was a form a logic laid out to prove his point.
- The author uses a lot of pathos using examples of disrespect of another human to stir up emotions in the readers
- The author does use some ethos having a personal experience with the restaurant that is the focus of this essay as well as experience with this job.
- The author presents the text in an essay form will large paragraphs but also have real conversations used as examples.
- This text kind of does its job. It did teach me some of the complexities that go into serving but it reminds me of what I do know. In the heat of the moment probably not people are still going to be emotional in these situations some might change while most will not. This text is likely to fail with people who are naturally emotional and impatient. Yes
- The writer is Mirabelli. The intended readers are people not familiar with service work and possibly people getting into the industry. The issue is that service workers are not low skilled. The gap is that service work does require lots of skills, in particular multi-literacy.
- The name of the discourse community is academics. The genre is a persuasive essay and has appeared in two different anthologies. The lexis is more formal, academic/intelligent. Mirabelli had to have a Ph.D. and had to be working in academic institution. He receives feedback from the editors/proof readers as the main mechanism for feedback also book reviews. The main goal of this DC is fighting against ignorance.
- This essay is discourse for the academic discourse community.
Frisby things 